Privacy Policy

We may collect the following categories of information:

• Identification and contact details (name, email, phone, WhatsApp number).
• Business details (business name, address, GST number, sector, category type).
• Documents submitted for verification (registrations, licences, certificates).
• Transaction data related to membership, wallet and Bizdosth payments.
• Device and usage data (IP address, browser type, access logs, location approximations).
• For mobile application users, we may also collect app-related technical data such as device model, operating system version, app usage logs, crash diagnostics, push notification tokens, and approximate location data when enabled by the user.

We use your information to:

• Create and manage your Bizdosth account and profile.
• Provide AI-based business matchmaking and recommendations.
• Verify your identity and business details.
• Process payments, invoices and wallet transactions.
• Send alerts, notifications and service-related communications.
• Improve our Platform, mobile application, security and user experience.
• Monitor performance, troubleshoot technical issues, and enhance app reliability.

We may share certain information with:

• Other Bizdosth users as part of your public profile and listings.
• Payment gateways, communication partners and hosting providers.
• Technology service providers such as analytics, cloud infrastructure, notification, authentication, and app support service providers.
• Government or regulatory authorities, when required by law.

We do not sell your personal data for marketing lists.

We may use cookies and similar technologies to remember your preferences, maintain sessions, analyse traffic and improve services. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.

Our mobile application may request limited permissions depending on features used by you, such as:

• Internet access for connecting to Bizdosth services and APIs.
• Notification permission for alerts, updates, and important account messages.
• Storage or media access for profile photos, documents, uploads, or downloads where applicable.
• Location access, only when needed for location-based features and only if you grant permission.

These permissions are used only to provide and improve platform functionality.

We use reasonable technical and organisational safeguards to protect your data against unauthorised access, loss or misuse. However, no system is completely secure. We retain information for as long as needed for business, legal and compliance purposes.

Mobile app data, usage logs, and technical diagnostics may also be retained for security, fraud prevention, debugging, compliance, and service improvement purposes.

Subject to applicable law, you may request to access, correct or update your personal information. You may also request closure of your Bizdosth account, after settling any pending obligations.

You can opt out of non-essential marketing communications while still receiving important service and security updates.

You may also request deletion of your account and associated personal data by contacting us through the official support email mentioned below. We may retain certain records where required for legal, tax, fraud prevention, dispute resolution, or regulatory compliance purposes.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.